Window Manufacturers

• Job Title: Sales Associate
• Reports to: Sales & Marketing Manager
• Supervises: None
• Location: Kitchener, Ontario
• Start Date: Immediately

General Purpose of Position:
Provide outstanding sales service that coordinates leads, builds effective relationships, and provides quality window and door solutions that meet customer needs.

Task and Responsibilities:

• Sell products and services that are mutually beneficial to the customer and company.
• Maintain an expert knowledge level about replacement windows and doors, and the standards and trends that affect them.
• Use consultative selling methods to build effective and sustainable customer relationships.
• Use marketing materials, promotions and effective selling processes to ensure each contact generates a satisfactory outcome for the customer and company.
• Generate long-term customer relationships that grow the Ducana customer family.
• Manage each customer account from initial contact to testimonial.
• Use customer satisfaction surveys and regular contact to measure customer satisfaction.
• Work collaboratively with all Ducana team members to provide a fulfilling buying experience for each customer.
• Maintain records of sales contacts, activities and outcomes.
• Communicate regularly with selling team members and management.
• Other selling tasks and responsibilities as required.

Skills and Competencies:

• Ability to build effective relationships based on trust, credibility and knowledge.
• Ability to pursue and capitalize on new opportunities.
• Action-oriented with a strong sense of closure.
• 5 years selling experience.
• Be bondable and possess a valid driver’s license.
• Knowledge of the construction industry is an asset.

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